Who We Are | CloudWorks Solutions
Who We Are

Built by Veterans. Designed to Deliver.

CloudWorks was founded by former Big 4 executives, system integrator leaders, and enterprise operators who spent decades inside the world's largest consulting firms—and built something better.

Why We Built CloudWorks

Our leadership team spent decades inside Accenture, Deloitte, PwC, BCG, and elite ServiceNow and Salesforce practices like Simplus and Cloud Sherpas. We led global practices, built delivery centers from scratch, and executed thousands of digital transformation programs for Fortune 100 companies.

We saw what worked—and what didn't. Enterprise clients were paying premium rates for junior consultants. Brilliant strategies were failing because teams couldn't use the tools they were given. Multi-shore delivery was treated as cost arbitrage, not a strategic advantage.

CloudWorks was built to fix that. We assembled a leadership team of former founders, CEOs, COOs, CIOs, and Executive Directors—operators who have sat in the chairs our clients sit in today. We combined enterprise-grade expertise with a smarter delivery model, boutique agility, and an obsession with outcomes over billable hours.

"We're not building another consulting firm. We're building what consulting should have been all along."

Our team has operated at the highest levels of global enterprises—as executives, board members, and transformation leaders. We bring that perspective to every engagement, treating your business challenges as our own.

Collective Firepower

Our leadership team brings unmatched depth across platforms, industries, and delivery models—proven at the highest levels of enterprise technology.

135+
Years Combined Experience
Across ServiceNow, CRM, and enterprise platforms
1000s
Programs Delivered
Global digital transformation initiatives
100s
Service Applications
Built and deployed across industries
F100
Enterprise Experience
Fortune 100 and 500 companies served

Our Leadership Pedigree

Accenture Deloitte PwC BCG Simplus Cloud Sherpas

Where We Lead

Our leadership team brings executive-level expertise across the full spectrum of enterprise transformation—from strategy through sustained operations.

Strategic Advisory & Transformation

Former Big 4 partners and practice leaders who have designed and executed transformation roadmaps for global enterprises. We've led advisory programs in fintech, manufacturing, insurance, and beyond.

Digital Strategy Business Process Platform Selection

CRM & Revenue Operations

Deep expertise across Salesforce, ServiceNow CRM, Dynamics 365, and HubSpot. Our leaders built and scaled CRM practices, led CPQ transformations, and architected revenue operations for complex B2B enterprises.

CPQ Sales Cloud Multi-Platform

IT Operations & Service Management

ITOM, ITSM, and ITAM specialists who have built and operated enterprise IT at scale. Our team includes former CIOs and IT directors who understand both the platform and the operational reality.

ITOM ITSM Service Mapping

Multi-Shore Delivery & Operations

Leaders who have built and scaled global delivery centers, established country operations, and designed the multi-shore models that deliver enterprise quality at boutique pricing. This isn't cost arbitrage—it's operational excellence.

GDC Operations Quality Assurance 24/7 Coverage

Platform Enablement & Adoption

The best implementation is worthless if your teams can't use it. Our enablement leaders have built training programs, certification academies, and adoption frameworks that ensure tools drive value—not shelf-ware.

User Training Change Management Adoption Metrics

Industry Solutions

Operators and executives who have worked inside banks, manufacturers, insurers, and technology companies. We don't just understand your industry—we've run operations in it.

Manufacturing Financial Services Healthcare

What We Believe

These aren't slogans. They're the principles that guide every engagement, every hire, and every decision we make.

01

Tools Are Worthless If Teams Don't Use Them

The graveyard of enterprise software is full of brilliant implementations that nobody adopted. We obsess over enablement, training, and user experience because a tool only creates value when people actually use it.

02

Enterprise Quality Doesn't Require Enterprise Pricing

The Big 4 charge premium rates because they can, not because they must. Our multi-shore model delivers the same caliber of expertise—often from the same people—at 40-60% lower cost. Quality is non-negotiable; bloated overhead is.

03

Multi-Shore First, Not Multi-Shore as Afterthought

Most firms bolt on offshore delivery to cut costs. We architected CloudWorks around it from day one. The result: seamless handoffs, consistent quality, true 24/7 coverage, and a delivery model that scales with your business.

Where We're Taking This

The ServiceNow and CRM landscape is evolving rapidly. AI agents, connected operations, and platform convergence are reshaping what's possible. We're not just keeping pace—we're helping define where the industry goes next.

Our leadership team is actively engaged in shaping the future of enterprise platforms: speaking at industry events, contributing to platform roadmaps, and building the methodologies that will define next-generation implementations.

  • AI-powered service operations that anticipate issues before they impact customers
  • Connected front-to-back-office workflows that eliminate silos
  • Platform strategies that maximize existing investments while preparing for what's next
  • Delivery models that prove enterprise transformation doesn't have to break the budget

The CloudWorks Difference

We bring the strategic perspective of Big 4 leadership, the technical depth of elite system integrators, and the agility of a boutique firm—all delivered through a model that makes enterprise expertise accessible.

Elite Expertise
Boutique Agility
Smart Delivery

Ready to Work with Veterans Who Get It?

Our leadership team has been where you are—facing complex transformations, tight budgets, and the pressure to deliver results. Let's talk about how we can help.

Schedule a Conversation