Strategic Advisory Services
Transform your ServiceNow vision into actionable strategy. Our expert consultants guide you from discovery through optimization, ensuring your platform investment delivers maximum business value.
Modernize Your Organization with Strategic Guidance
In today's rapidly evolving digital landscape, having a clear ServiceNow strategy is critical to success. Our Strategic Advisory services help you navigate complexity, align technology with business objectives, and build a roadmap that drives transformational outcomes.
We bring 135+ years of combined experience across Fortune 500 implementations, helping organizations avoid common pitfalls and accelerate time-to-value. Whether you're just starting your ServiceNow journey or optimizing an existing deployment, our advisors provide the expertise and frameworks to ensure success.
Our approach combines industry best practices with deep technical knowledge, ensuring your ServiceNow platform becomes a true competitive advantage rather than just another tool in your stack.
Our Advisory Offerings
Comprehensive consulting services tailored to your needs
Discovery & Assessment
Comprehensive evaluation of your current state, identifying gaps, opportunities, and quick wins.
- Current state analysis
- Stakeholder interviews
- Process documentation
- Technical architecture review
- Gap analysis
Strategy & Roadmap Design
Build a phased implementation plan that aligns with business priorities and resource constraints.
- Multi-year roadmap creation
- Prioritization framework
- Resource planning
- Budget optimization
- Success metrics definition
Business Process Improvement
Optimize workflows and eliminate inefficiencies before platform implementation.
- Process mapping
- Workflow optimization
- Automation opportunities
- Best practice recommendations
- Change impact assessment
Platform Evaluation
Assess ServiceNow capabilities against your requirements and evaluate alternatives.
- Requirements gathering
- Feature comparison
- TCO analysis
- Vendor evaluation
- Business case development
Platform Health Check
Comprehensive audit of existing ServiceNow instance to identify optimization opportunities.
- Technical debt assessment
- Performance optimization
- Security review
- License optimization
- Upgrade planning
Governance Framework
Establish controls and processes for sustainable platform management.
- Governance model design
- COE establishment
- Change control processes
- Standards documentation
- Training programs
Our Advisory Process
A proven methodology refined through 500+ engagements
Discovery & Analysis
We begin by understanding your business objectives, current challenges, and desired outcomes. Through stakeholder interviews, documentation review, and system analysis, we build a comprehensive picture of your needs.
Assessment & Recommendations
Our experts evaluate your findings against industry best practices and ServiceNow capabilities. We identify quick wins, long-term opportunities, and potential risks that need mitigation.
Strategy Development
We create a detailed roadmap with phased approach, clear milestones, and measurable outcomes. This includes resource requirements, budget estimates, and timeline projections.
Presentation & Alignment
We present our findings and recommendations to key stakeholders, facilitating discussion and building consensus around the path forward. Executive-level presentations ensure leadership buy-in.
Implementation Support
Our engagement doesn't end with strategy. We provide ongoing guidance during execution, helping you navigate challenges and make informed decisions as your initiative progresses.
Why Choose CloudWorks Advisory
The advantages of working with ServiceNow veterans
Deep Expertise
Our advisors come from top-tier consulting firms with hands-on ServiceNow experience across every module and industry.
Accelerated Value
Avoid common mistakes and reduce time-to-value by 40% with our proven frameworks and best practices.
Cost Optimization
Our multi-shore model delivers enterprise-grade advisory at 50% lower cost than traditional consulting firms.
Risk Mitigation
Identify and address potential pitfalls before they become problems, ensuring smooth implementation and adoption.
Ready to Build Your ServiceNow Strategy?
Schedule a consultation with our advisory team to discuss your objectives and explore how we can help.